Hawk & Eagle Property Consultants’ comprehensive management service is designed for landlords who do not have the time or resources to deal with the day-to-day running of a tenanted property and prefer to have it professionally managed. Indeed, 90% of our landlords take advantage of this great service. Tenants also appreciate the benefits of a managed tenancy. In fact, the vast majority of corporate tenants, as well some individual, will only rent professionally managed properties.
Our property management department is there to ensure all tenancies are conducted smoothly and without hassle. With hundreds of properties to manage, our team has a wealth of experience and are continuously updated with in-house and external training, ensuring that they are fully up-to-date in the latest procedures and legislation.
Over time, we have developed excellent working relationships with a wide variety of trades: plumbers, electricians, cleaners, painters, designers, decorators and handymen. All of them have been vetted to ensure that they are fully qualified and insured. As we use them regularly you can enjoy the benefits of our buying power – preferential rates and prompt, reliable service.
We will act as the contact point for the tenants, dealing with any day-to-day queries and the handling of any minor repairs. Where a more complex maintenance issue arises, we will first liaise with you, and then pursue the agreed solution. To ensure the highest standards of service, we operate a 24-hour emergency and out-of-hours helpline.
Whether you need a new bathroom or kitchen, or even a full renovation of your property, we are more than happy to provide a no-obligation free quotation. With experience of managing small to medium-sized projects, we can deliver a tailor-made service.
As an added service, at no extra cost to you, we will contact the relevant authorities for gas, electricity, water and council tax to ensure that all accounts are transferred into the tenant’s name, and arrange for settlement of any final bills.
We will undertake regular quarterly property inspections and advise on the condition of the property and any necessary remedial action. We will also ensure that the property complies with current legislation and arrange for safety certificates as and when required.
At the end of the tenancy, once the tenant has been checked out against the inventory, we will prepare a report and negotiate any deposit deductions on your behalf. If no agreement can be reached, the dispute will be referred to the deposit scheme’s arbitration service. We will arrange to have the property cleaned and prepared for the next tenancy, or for return to you.